faqs
We hope the special little people in your life love their b.box goodies as much as we do! if you’re reading this, it’s likely you want to get to know your b.box a little better! We’ve compiled some of our most frequently asked questions and hope they provide the answers you’re looking for. if you need more support – we’re here for you! reach out to us at customerservice@bboxforkids.com
360 cup
The unique 360° silicone rim lets your child sip from any edge of the cup—just like a regular cup. The drinking edge is lip-activated, so they need to apply pressure to the side of the silicone rim when they tilt it to drink.
360 cup - emerald forest
- Price
- $9.95
360 cup - lilac pop
- Price
- $9.95
360 cup - ocean breeze
- Price
- $9.95
360 cup - strawberry shake
- Price
- $9.95
insulated food jar
No. The insulated food jar is not microwave safe
lunch tubs
Yes, the tubs are freezer safe.
Yes. The lunch tub is microwave safe. Be sure to remove the lid before heating, and always check the food temperature before serving it to children.
lunchbox & mini lunchbox
- Step 1. Disassemble your lunchbox. Gently pull the tab to remove the silicone seal.
- Step 2. Hand wash with warm, soapy water, making sure to clean every compartment. Allow all parts to air dry completely before reassembling.
- Step 3. Your b.box lunchboxes are dishwasher safe. See our washing recommendations below:
Lunchbox: max 140°F
Mini lunchbox: top rack only
Snackbox: top rack only
To help preserve the print on our licensed products, we recommend hand washing instead of using the dishwasher.
Align the seal and push the stretch circle feature through to the front side, making sure it sits flush with the lid.
Watch how to reassmble your lunchbox and mini lunchbox
On the inside of the lid, press down along the edges of the seal until it sits firmly and securely in place.
sippy cup
Yes. Thanks to our unique straw, you can enjoy leak-proof drinking with cold or warm liquid in the sippy cup (max 45°C or 113°F). Always remember to test the liquid temperature before giving it to your child.
Yes. You can use most formula and, of course, breast milk in the sippy cup. We recommend using our straw cleaner to make sure no residue is left inside the straw, and ensuring the straw is dry before storing. Straws are also dishwasher and sterilizer safe.
No. Carbonated drinks may cause pressure to build up and spray from the top of the straw. It’s also not recommended by dentists to give young children juice or carbonated drinks.
Yes, you can warm liquid in the base of the sippy cup. Please do not microwave the straw or attach the lid while microwaving. Always test the temperature of the liquid before serving. As a general guide, warm milk for about 20 seconds per 6 oz in the microwave.
The most common reason why the sippy cup can leak is that the straw is damaged and needs replacing, or the o-ring inside the lid is missing or dislodged.
- Step 1. Determine where the leak is coming from.
- Step 2. If the leak is between the cup and lid, check that the silicone seal in the groove under the lid is securely in place. Occasionally, with use and washing, the o-ring may slip out of place. You can watch our instructional video on how to insert the o-ring. If the o-ring is damaged or missing, we sell replacement o-rings in a handy twin pack.
- Step 3. If your sippy cup is leaking from the top of the straw, it’s likely the valve has worn out — totally normal with babies and toddlers. The good news is, we have replacement straws available. and they’re easy to change over.
- Step 4. Make sure the entire triangular top of the straw passes through the lid so your straw is in the correct position. To ensure the straw is in place, click here for our how-to insert straw video.
Top tip: Be extra careful when cleaning the straw top, as the valve can tear. We recommend using our straw cleaner or cleaning brush set to gently and thoroughly clean your straws.
sippy cup - raspberry
- Price
- $12.95
sippy cup - pink pomegranate
- Price
- $12.95
sippy cup - blush
- Price
- $12.95
sippy cup - tutti frutti
- Price
- $12.95
snackbox
Remove the silicone seal and wash it separately to make sure no nasties get left behind. Hand wash, or place both the container and seal on the top rack of the dishwasher. Make sure all parts are completely dry before reassembling and storing.
Yes, you can warm food in your lunchbox in the microwave. Just remember to leave the lid open.
spout cup
Remove the spout and wash each part of your cup with warm, soapy water — or place it on the top rack of your dishwasher. To keep your bottle in tip-top condition, avoid using scourers or other abrasive brushes. Allow the spout and other parts to dry completely before reassembling and storing.
You can also sterilize the spout cup — just remove the spout cover, as we don’t recommend sterilizing that part.
Please see the guidance below, and always check your sterilizer’s manual for specific instructions and maximum temperatures:
PP cup base and lid – up to 212°F
Silicone spout – up to 356°F